Prime Highlights:
Clinicians spend nearly 45% of their time on electronic health records (EHR) and administrative tasks, reducing time available for direct patient care.
Cydoc.ai, founded by Dr. Rachel Draelos, leverages AI to streamline medical documentation and reduce clinician burnout.
The company’s initial product integrates with existing EHR systems and helps doctors generate notes through automated patient interviews.
Key Background:
Durham-based health technology company Cydoc.ai is leveraging artificial intelligence to tackle the widespread issue of physician burnout and enhance patient care by streamlining the time-consuming process of medical documentation. Clinicians often spend approximately 45% of their workday managing electronic health records (EHR), with much of their time divided between documentation and patient interaction, leaving less time for focused care.
Founded by Dr. Rachel Draelos, a Duke University alum with a dual background in medicine and computer science, Cydoc.ai aims to alleviate this strain by developing tools to simplify documentation. Since its inception in 2018, the company has raised over $420,000, with funding from a mix of family and physician investors, as well as a $50,000 seed grant from NC IDEA. The company’s first product, designed to integrate with existing EHR systems, helps clinicians efficiently generate patient notes through automated patient interviews prior to visits. This reduces the administrative burden and helps doctors focus on care.
Cydoc.ai plans to expand its offerings by introducing an AI scribe feature in 2025, which will capture real-time patient-clinician conversations during appointments. This dual approach, combining pre-visit documentation and real-time transcription, is expected to further optimize clinician time and improve overall care. While there are existing AI scribes, Cydoc’s solution uniquely integrates patient interviews, creating a more comprehensive and synergistic tool.
Currently, Cydoc serves four healthcare practices, including urgent care, family medicine, and mental health centers. The platform is particularly well-suited for telemedicine, offering a user-friendly interface where patient notes are generated quickly and seamlessly. At a subscription cost of $99 per clinician per month, the service is designed for ease of use with minimal setup required.
Looking ahead, Cydoc plans to expand its customer base, focusing on urgent care and mental health practices, while continuing to develop its long-term vision of an integrated EHR system that supports both clinical care and medical research.